FAQs
Frequently Asked Questions (FAQs)
1. Do you offer free shipping?
Yes. We offer FREE shipping on all orders within the United States.
2. How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 3–5 business days after shipment.
3. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use it on our Order Tracking page to monitor your shipment.
4. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you may return eligible items within 30 days of delivery.
5. Are there any return fees?
No. We do not charge any return or restocking fees.
6. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
7. What should I do if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the damaged item. We will work quickly to provide a replacement or refund.
8. Can I change or cancel my order?
Orders can be modified or canceled before they are processed for shipment. Please contact us as soon as possible.
9. Do you ship internationally?
Currently, we only ship within the United States.
10. How can I contact customer support?
You can reach us through the following methods:
Email: support@eacmaoist.shop
Phone: +1 (332) 256-8356
Address: 13500 Corak St, Baldwin Park, CA 91706, United States