Refund policy

At EACMAOIST Furniture, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may return eligible items within 30 days of receiving your order.

Return Eligibility

To qualify for a return, items must:

• Be unused and in their original condition.

• Be returned in the original packaging.

• Include all accessories, manuals, and parts.

• Be accompanied by proof of purchase.

Free Returns

We offer returns with no restocking fees. Customers will not be charged any return processing fees.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or issue a full refund at no additional cost.

Non-Returnable Items

The following items may not be eligible for return:

• Items showing signs of use or damage caused by the customer.

• Products returned without original packaging.

• Clearance or final-sale items (if applicable).

Return Process

To initiate a return, please contact our customer support team with your order number and reason for return.

Contact Us

Email: support@eacmaoist.shop

Phone: +1 (332) 256-8356

Address: 13500 Corak St, Baldwin Park, CA 91706, United States