Shipping policy

At Hyjiyastore, we are pleased to offer Standard Free Shipping to provide our customers across the United Arab Emirates with a convenient and affordable shopping experience.

Free Shipping Eligibility

  • Standard Free Shipping is available on eligible orders within the UAE.

  • Any minimum order value required for free shipping will be clearly displayed on our website.

  • Free shipping applies only to standard delivery services and does not include express or priority shipping options.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing times may be slightly extended during peak seasons or promotional periods.

Delivery Time

  • Standard Free Shipping orders are generally delivered within 3–5 business days after dispatch.

  • Delivery times are estimates and may vary depending on location, courier operations, weather conditions, or other unforeseen circumstances.

Delivery Coverage

  • We currently deliver to all major cities and regions within the United Arab Emirates.

  • Some remote areas may require additional delivery time.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email or message containing tracking information, where available.

  • Customers can track their shipment using the provided tracking details.

Incorrect Address Information

  • Customers are responsible for providing accurate shipping information during checkout.

  • Hyjiyastore is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Lost or Delayed Shipments

  • If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

  • We will work with the shipping carrier to investigate and resolve the issue promptly.

Damaged Deliveries

  • If your order arrives damaged, please notify us within 48 hours of receiving the package.

  • Photos of the damaged product and packaging may be required to assist with the resolution process.

Policy Changes

Hyjiyastore reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

CONTACT INFORMATION

Business name: Hyjiyastore

Phone number: +97 1585598002

Business Email: bobinaberry19@gmail.com

Physical address: Al Rigga Rd, Dubai DU, United Arab Emirates